Oklahoma addresses driver license vendor issues

The Associated Press - August 8, 2018 3:31 pm

OKLAHOMA CITY (AP) – Oklahoma is reevaluating its contract with the state’s driver license system vendor following multiple outages.

Department of Public Safety Commissioner Rusty Rhoades told The Oklahoman that he’s speaking with Idemia Identity and Security USA officials about the problems and is also consulting department attorneys about possible actions.

Rhoades says the first issues occurred about a week ago when storms caused a power outage while the company was performing daily server maintenance. He says the service failed again this week when Idemia attempted to restore the system to a primary server.

Rhoades says all services are now functioning properly.

Idemia has been working with the state since 2003. The company receives almost $3 for every driver’s license or identity card issued. Idemia was paid $3.3 million for the fiscal year ending in June 2017.

 

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