DHS processing requests for replacement SNAP benefits due to severe weather
Ponca City Now - May 30, 2019 12:08 pm
“We are extremely saddened about the devastation and loss so many of our neighbors have experienced,” said Patrick Klein, director of Adult and Family Services. “While people are getting back on their feet, we want them to know DHS is here to help them. We encourage families who have been affected to request a replacement of their benefits immediately.”
To request a replacement of SNAP benefits, complete the Request for Destroyed Food Replacement form within 10 calendar days of the loss, and return the form to your local DHS county office.
Recipients who have lost their food benefit card may request a replacement card online at www.connectebt.com, or by contacting Conduent at 1-888-328-6551.
Persons receiving state benefits, foster care reimbursements, adoption assistance or Child Support on the “Oklahoma Mastercard” debit card who have lost their card due to the storms may request a replacement card by calling 1-888-401-9843 for non-Child Support Mastercards, or 1-888-929-2460 for Child Support Mastercards.
If their home has been completely destroyed and they have no way of receiving a replacement card in the mail, recipients may request the replacement card be sent to them at an alternate mailing address.
“Our agency is dedicated to providing help and offering hope to vulnerable Oklahomans,” Klein said, “and we are here to offer support in whatever way we can.”
Anyone needing to apply for benefits may do so online at OKDHSLive.org. For help with other DHS services, individuals should contact their local DHS county office. For services other than DHS, please call 2-1-1 or visit the 2-1-1 Oklahoma website.